It is no surprise to learn that our habits changed during the coronavirus pandemic and subsequent lockdown. Many will be aware of the zoom craze, with the countless hours worth of quizzes to get us all through, but whilst there was a rise in new media it was the old, somewhat forgotten mediums of communication …
How have our phone call habits changed due to COVID-19 Read More »
Many PBX phone system manufacturers make the claim that the 5-year costs of their systems are cheaper than the equivalent cloud-based alternatives. However, what they don’t tell you is that there is a host of additional hidden costs that come as a result of the limitations of the hardware and software of the PBX systems. …
Out with the old and in with the new. Office IP telephone with 12 SIP lines The Polycom VVX 450 IP Phone is a high-quality programmable IP telephone with twelve telephone lines, designed for small and medium businesses that offers reliable performance and high sound quality for professional use. The VVX 450 combines Polycom HD …
SIP trunking is becoming increasingly popular in the business world because of its many benefits over traditional telephone systems. The benefits that are often championed include increased reliability, cost-saving opportunities and flexibility in scalability and strategy. Of course, there is more to it than that. At Criterion Systems, we have written this handy guide on …
So you have heard that BT is planning to switch off its ISDN network and you are wondering how that will affect your business and what you should do about the switch off. Fortunately, here at Criterion Systems business communication and telephone systems are our speciality and we have created this handy guide to help …
Is Your Business Ready For the BT ISDN Switch Off? Read More »
Video conferencing is moving out of the boardroom and into the real world. Avaya Scopia connects customers, clients, colleagues, students, teachers, technicians, trainers, doctors, patients and more in high-quality, interactive face-to-face meetings using almost any video-equipped device over any type of network. The Scopia is a very high quality and intuitive video conferencing experience and …
Criterion recommends Avaya Scopia for video conferencing Read More »
“Criterion have played a critical role providing our communication systems for both Prosurv and for a number of schemes we have worked on for our key Clients. We are very pleased with their professional outlook, foresight and technical approach to understanding both our business requirements and the requirements of projects which we have delivered. Criterion …
Avaya have recently announced their latest desktop handset, the J series. These new multi-function phones work with the recently updated Avaya Office 11. Criterion have a long standing relationship with Avaya and recommend their products for the quality and reliability of service. Features of Avaya IP Office; Cloud Delivers Hassle-free Customer Experience Management and Robust UC Leverage …
Avaya introduce J100 Series Phones with IP Office 11 update Read More »
MiFID introduces new call recording regulations The revised Markets in Financial Instruments Directive (MiFID II) comes into force in January 2018 and it will regulate the financial services sector with a new, much stricter set of rules around call recording. The regulation will also be applied more widely than the current requirements for recording phone …
