Criterion Systems Ltd
Taking Care of Communication
Call Management reporting can really help your business with improvements to your customer experience.
Do you know how many calls you are getting, how they are being handled or who is handling them?
Horizon offers a number of key measurements through its reporting section.
However, there is a growing requirement for more in-depth call management reporting and wallboard integration to help organisations gain a real-time understanding of calls, we can help wth that too.
Contact us today
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According to Gartner, analysts predict that by 2025, “75% of conversations at work will be recorded and analysed, enabling the discovery of added organisational value or risk.'
So what are the benefits of Call Recording for Microsoft Teams Phone?
Dubber is a global leader in conversation capture and Intelligence, ideal for businesses of all sizes to capture and unify calls from multiple devices or applications. Read more here
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What do you need from a business Mobile service?
Staying connected and sharing information is obvious but essential. Being contactable and able to work as normal when you are mobile is key to doing business well, so having the best business mobile network possible is paramount. With access to the network built for data, working on the move won’t be a problem.
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