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Lee Smith

Criterion recommends Avaya Scopia for video conferencing

Video conferencing is moving out of the boardroom and into the real world. Avaya Scopia connects customers, clients, colleagues, students, teachers, technicians, trainers, doctors, patients and more in high-quality, interactive face-to-face meetings using almost any video-equipped device over any type of network. The Scopia is a very high quality and intuitive video conferencing experience and

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“Criterion have played a critical role providing our communication systems for both Prosurv and for a number of schemes we have worked on for our key Clients. We are very pleased with their professional outlook, foresight and technical approach to understanding both our business requirements and the requirements of projects which we have delivered. Criterion

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Avaya J179 Handset

Avaya introduce J100 Series Phones with IP Office 11 update

Avaya have recently announced their latest desktop handset, the J series. These new  multi-function phones work with the recently updated Avaya Office 11. Criterion have a long standing relationship with Avaya and recommend their products for the quality and reliability of service. Features of Avaya IP Office; Cloud Delivers Hassle-free Customer Experience Management and Robust UC Leverage

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MiFID II Compliance

MiFID introduces new call recording regulations The revised Markets in Financial Instruments Directive (MiFID II) comes into force in January 2018 and it will regulate the financial services sector with a new, much stricter set of rules around call recording. The regulation will also be applied more widely than the current requirements for recording phone

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