Having a poor quality telephone system is bad for staff, customers and your company overall.
Nobody wants to be worrying about sound quality when making an important call. Nor do you want a system that is too complex for staff to use effectively.
When your phones don’t work properly, it can also make your business seem inefficient and badly organised. Customers understandably find it highly frustrating when they can’t reach the right person, you miss their call, or the sound quality is terrible.
Many companies find that upgrading to VoIP transforms the way they work.
Here are a few of the signs you could benefit from one of our VoIP phone systems:
Firstly, if you suffer from high phone bills, that’s one of the clearest signs you should upgrade. This is particularly relevant if you have many long-distance and international calls. Switching to VoIP can significantly reduce costs in such instances.
Secondly, if you’re constantly adding new extensions, this can become expensive and complex. VoIP solutions can easily grow alongside your business. You can easily add or remove lines when needed, so it provides much more flexibility.
Another sign is that you struggle with significant downtime. Whether you run a busy GP surgery, solicitor’s office or recruitment agency, you can’t afford to have a phone system that goes down for even an hour. Providing you have a decent internet connection, VoIP is much more reliable.
Benefit from an array of useful features.
Traditional phone systems usually lack the advanced features which make VoIP a pleasure to use. For instance, call forwarding, video conferencing and mobile integration. Modern phone systems are also much better for people working remotely. Your remote and hybrid workers will be able to work anywhere with an internet connection.
If you need to move to a new office, you won’t have to worry about moving your old telephone system. Your staff can immediately be up and running.
Find out more about our VoIP telephone system. Or simply get in touch for more information.