Here at Criterion Systems, our VoIP (Voice over Internet Protocol) telephone systems include Horizon VoIP which is designed to save your business money while providing you with powerful online call management tools.
If you’re still using a traditional PBX phone system, switching to VoIP telephone systems could transform the way your business communicates.
1. Save Significant Amounts of Money
VoIP eliminates the need for expensive hardware and ongoing maintenance. Hosted in the cloud, calls are made over your broadband connection, reducing how much you pay for line rental and call charges. You only pay for the system: not for separate lines or outdated infrastructure.
2. Technology that Grows with your Business
As your business grows, our phone systems can grow with it. VoIP lets you add or remove users instantly, without the need for additional wiring or technician visits: ideal for flourishing companies or those who only operate during particular seasons.
3. Exceptional Flexibility
Because it’s cloud-based, VoIP telephone systems let you make and receive calls from anywhere. Whether someone is working from home, travelling or at the office, they can stay connected via their mobile, tablet, or laptop.
4. Advanced Call Management
With Horizon VoIP, features like call forwarding, voicemail to email, auto-attendants, and call recording come as standard. You can customise settings for teams or individuals in just a few clicks.
5. Improve Your Customer Support
VoIP can integrate with CRM systems and other software, helping you improve customer service, track performance, and streamline workflows, all from one platform.
6. Keep Your Business Running Smoothly
VoIP keeps your communications running during power outages or emergencies. Calls can be rerouted to mobiles or other locations automatically, reducing downtime and helping you avoid missed opportunities.
7. Unified Communications
All your employees- even if in multiple locations- can operate on the same system. Shared directories, unified voicemail, and internal chat features help your teams stay in sync, wherever they are.
8. Benefit From High-Quality Audio
Thanks to speedy internet speeds and modern codecs, VoIP now offers crystal-clear audio, often better than traditional landlines.
9. Enjoy More Secure Communications
Data is encrypted and centrally managed at our secure data centre, giving you greater peace of mind and making it easier to stay compliant with data protection standards.
10. Environmentally Friendly Solutions
VoIP reduces the need for hardware and the consumption of energy. It’s therefore ideal if you wish to support greener business practices while cutting operating costs.
Ready to future-proof your communications? Get in touch and discover the difference in 2025.
