Criterion Systems offer a range of phone systems for modern businesses, including
A reliable solution for streamlining your communication, Avaya has a strong reputation in the telecommunications industry. Their advanced, feature-rich systems can cater to businesses of all sizes, but they’re particularly ideal for small to medium sized businesses.
If you’re upgrading in 2025, here’s why an Avaya phone system is an excellent choice.
Reliability and Performance
Avaya is known for delivering high-quality, dependable phone systems. All businesses want to minimise downtime and ensure uninterrupted service. Avaya’s systems are designed to handle high volumes of calls efficiently, reducing dropped calls and ensuring clear, high-quality audio.
That makes them ideal for industries where seamless communication is essential, such as customer service centres, GP surgeries, and solicitors.
Easily Grow Your Business
Whether you run a small business or a larger enterprise, Avaya’s solutions can be tailored to meet your specific needs.
As your business grows, Avaya systems can easily support additional users and locations without requiring a complete overhaul of the infrastructure. They’re therefore a cost-effective choice if your business has evolving communication needs.
A Range of Advanced Features
Avaya phone systems come equipped with a wide range of advanced features that can enhance your productivity and efficiency, including:
- Voicemail-to-email
- Call forwarding
- Conferencing
- Interactive voice response (IVR)
- Mobile integration.
Avaya can also seamlessly integrate with other business applications such as CRM systems, Microsoft Teams, and cloud-based collaboration tools.
Cost-Effective Solutions
Criterion Systems provides solutions that help businesses optimise costs without compromising on quality.
Our systems include Avaya systems with VoIP (Voice over Internet Protocol) capabilities, which eliminate the need for expensive traditional phone lines. Features such as call routing and automated attendants can make your business more efficient, along with lowering operational costs and improving your customer service.
Improve Security
Cybersecurity should be a top priority for any businesses. Fortunately, Avaya phone systems are designed with excellent security features. Your business can operate with confidence, knowing that your phone system is safeguarded against potential threats.
Find out more about Avaya phone systems. Or simply contact our team for more information.