Otherwise known as a virtual system or ‘hosted VoIP’, cloud-based phone systems are generally much less expensive than traditional systems.
That’s because they don’t need on-premises hardware or infrastructure. They also offer a host of other benefits for busy businesses.
One of the biggest benefits is that cloud-based-based phone systems are highly flexible and can be easily scaled up or down as your company evolves. For instance, if you’re moving to bigger premises, you won’t have to change your number.
With cloud-based systems, you can also enjoy a range of advanced features.
These can include call routing, voicemail transcription, and call recording, that are not available with traditional phone systems. With a cloud-based phone system, you can make and receive calls from anywhere with an internet connection, which is especially useful for businesses with remote workers or multiple locations.
Cloud-based phone systems are typically very reliable; that’s because they are hosted on redundant servers and backed up regularly.
Criterion Systems Ltd’s hosted telephony solutions include those for the recruitment industry which make it easier to track the quantity and type of calls you receive.
Our phone systems for recruitment agencies have excellent call reporting tools, enabling you to check on staff productivity and then apply necessary training or call routing adjustments where necessary.
Overall, cloud-based phone systems offer many advantages over traditional phone systems, and are an excellent option for any business looking to improve their communications capabilities while saving money and increasing flexibility.
For more information on our telecommunications solutions, simply contact us today.