Debunking Common Myths About Cloud Telephone Systems

Cloud Telephone Systems

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Thinking of upgrading to a cloud-based phone system, but worried the technology won’t meet your needs? 

Many organisations hesitate to invest in this type of technology due to a number of common preconceptions. Here’s a few common myths about cloud telephony debunked:

Myth 1: Cloud-Based Systems Are Unreliable

Many companies fret that because cloud-based systems rely on the internet, they will be unreliable. However, although they do require the internet, cloud providers have mechanisms in place to ensure that you keep running. 

Service providers can ensure your phone system is more reliable than a traditional phone line. 

Myth 2: You Will Have Poor Call Quality

Have you heard horror stories about lagging, echoes or dropped connections? Because early VoIP systems often had such issues, many people think that’s still the case. However, modern cloud telephony is much more advanced and is known for its crystal-clear voice quality. 

In fact, if you have a stable internet connection, call quality is often better than that of traditional landlines.

Myth 3: Cloud Telephony Is Less Secure

Again, because calls are held using the internet, you might be worried about security. However, reputable companies like Criterion Systems ensure that your cloud-based phone system is highly secure and benefits from the latest features, such as multi-factor authentication. 

Myth 4: It’s Expensive

This is one of the biggest misconceptions. Cloud-based phone systems might involve subscription fees, but they don’t require on-premise hardware, maintenance, or upgrades. You can also easily alter your package to reflect your current circumstances. 

If you often make phone calls overseas, you’re particularly likely to save money. Why not get a quick online quotation to see how much it will cost?

Myth 5: Switching is Complicated

Switching to a cloud-based system might seem like too much hassle. In reality, Criterion Systems can make the process seamless, with our services including transferring numbers and integrating your existing tools. 

We can help you upgrade with minimal stress, keeping your business running with the least amount of downtime. 

Discover the Future of Business Communication

Cloud-based phone systems are highly reliable, secure, affordable, and deliver superior call quality. If you fancy discovering more, our team is always happy to talk you through the technology available. 

For expert guidance on cloud telephony, Criterion Systems provides tailored solutions to meet your business needs. Contact us today to learn more.

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